At Lugar Feliz (accessible from www.lugarfeliz.ng), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Lugar Feliz and how we use it.
- Information We Collect
If you purchase from our store or interact with our site, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, and shipping/billing address.
- Payment Data: While we do not store credit card details on our servers, payment information is processed through secure third-party gateways, Paystack.
- Design/Customization Data: Images or text you upload for Print-on-Demand services.
- Log Files: Like most websites, we collect standard information such as IP addresses, browser type, and time stamps to analyze trends and administer the site.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you regarding your order status or customer support.
- Send you promotional emails about new products or offers (only if you opt-in).
- Improve, personalize, and expand our website functionality.
- Prevent fraudulent transactions and ensure site security.
3. Cookies and Web Beacons
Lugar Feliz uses cookies to store information including visitor’s preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the user’s experience by customizing our web page content based on visitor’s browser type and/or other information.
4. Third-Party Privacy Policies
Our Privacy Policy does not apply to other advertisers or websites. We are using third-party services for:
- Payments: Your data is handled according to the privacy policies of our payment processors.
- Shipping: We share your name, address, and phone number with courier services to ensure delivery.
- Analytics: We may use tools like Google Analytics to understand how customers use our site.
5. Your Rights (NDPR Compliance)
In accordance with the Nigeria Data Protection Regulation (NDPR), you have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any information you believe is inaccurate.
- Request that we erase your personal data, under certain conditions.
- Withdraw consent for marketing communications at any time.
6. Data Security
We prioritize the security of your data. We use industry-standard encryption (SSL) to ensure that your personal information is protected during transmission. However, no method of transmission over the internet is 100% secure.
7. Children’s Information
Lugar Feliz does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.
8. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
9. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
Lugar Feliz
Email: lugarfelizbrand@gmail.com
Website: www.lugarfeliz.ng